General

Reception hours

  • Summer: 8am-8pm
  • Winter: 7:30 a.m.-11:30 p.m.

Buffet breakfast

  • Summer: 8-10 a.m.
  • Winter: 7:30-10 a.m.

Wifi

  • Name: hotelsuisse
  • Password : haveanicestay

Check-out : 12h

  • Late check-out on demand : CHF 50.-

Reception services

  • Luggage
  • Safe

Emergencies

  • Hotel and reception: +41 24 479 07 07
  • Ambulance 144
  • Police 112
  • Firefighters 118

Parking

  • Exterior
  • Free
  • Charging station available for EVs: CHF 30/recharge

Supplies available

  • Teeth kit
  • Sewing and shoe polish kit
  • Adapters and chargers
  • Alarm clock

Video

  • A video surveillance system covers the hotel’s public areas.

Fire protection

  • The entire hotel is equipped with sprinklers, smoke detectors and fire prevention systems.

In case of emergency

  • Stay calm and don’t panic. Follow the emergency procedures posted on the back of your door. Do not use elevators in case of evacuation.
  • In the event of fire, use the nearest emergency exit designated by the fire department or fire crews. Follow their instructions.
  • The meeting point is on the church square

Rooms

Non-smoking

  • The entire hotel is non-smoking. Failure to comply with this rule will result in an additional maintenance charge of CHF 250.

Daily cleaning

Extra linens and cushions

  • On request from reception

Television

  • Guide accessible via the remote control’s central button

Laundry

  • Up to 5kg : CHF 78.-*
  • Up to 8kg : CHF 98.-*
  • Ironing board: available at reception

Attention : The linen will not be ironed, any damage will not be reimbursed and the service will take up to 48 hours.

Drinks and snacks

Reduced card

Snacks:

  • Local sausage CHF 12.-
  • Croquemonsieur CHF 5.-

Beverages:

  • Mineral water 1 lt CHF 7.-
  • Soda and juice 3 dl CHF 3.50
  • Blonde beer 3 dl CHF 4.50
  • Red beer 3dl CHF 6.50
  • IPA beer 3dl CHF 6.50
  • Coffee and tea CHF 3.50
  • Open wines 1 dl CHF 3.50 (Fendant / Johannisberg / Gamay)

Opening hours

  • Winter: The Bar des Guides is open during the winter season from 4pm to midnight, 7 days a week.
  • Summer: according to reception schedule, service in lounges and terraces

Good plans

Restaurants in the village

  • Café du Nord: Swiss and local cuisine
  • At’Home : French brasserie
  • Alta : Italian restaurant
  • Café du Centre : superior brasserie
  • Le Gueullhi : brasserie
  • Chez Joe : homemade burger

Altitude restaurants

  • Cantine Surcoux : mountain cuisine
  • Cantine des Rives : mountain cuisine
  • Les Clavets : refined cuisine
  • Chez Coquoz : refined cuisine
  • Croix de Culet : restaurant

Sports equipment rental (skiing, climbing, hiking, etc.)

  • Berra Sports: 10% discount on ski rentals for our customers

Ski lessons

  • ESS: -5% for our customers

Tourist office

  • In front of the church

Taxi

  • Taxi Champéry (Ginette) : +41 79 430 15 15

For any further information, come and see us at reception: we’re locals and will be delighted to recommend our favourites to make your stay special!