Terms and Conditions

General Terms and Conditions, Hotel Suisse Champéry


Reservation agreements and changes regarding services provided by the Hotel Suisse only become binding for the hotel once they have been confirmed or reconfirmed in writing by the hotel and the customer. The specific services depend on what has been confirmed in the reservation.


All prices are in Swiss francs and include service charge and VAT. The prices in euros are approximate values. The latest daily exchange rates apply to foreign currencies.

Local tourist taxes are not included and are to be paid localy.

In addition to cash payment, we gladly accept Bank Transfers, debit card, credit card, postcard and TWINT.

If you wish to pay per bank transfer:

Account holder: Hotel Suisse Champery SA /Rue du village 55 / 1874 Champery
Bank name: UBS, 1874 Monthey
IBAN: CH67 0027 7277 1233 4201 Y
Bic-Swift: UBSWCHZH80A
Clearing: 277


Unless agreed otherwise, rooms are available from 4pm until midnight on the day of arrival. They must be vacated by noon at the latest on the day of departure. Rooms are allocated by availability within the confirmed category.


In case of cancellation, prepaid amounts will not be refunded. If it’s possible for us to resell partly or totally the reserved room(s), the prepayment will be reimbursed accordingly. Unless specified differently, 100% of the booked room/breakfast price is charged for cancellations made up to 21 days prior to arrival. Guests are responsible for making their own way to the hotel. No refunds are given in the event of late arrival due to disturbances or delays in public and private transport (including railways and flights) etc or for personal reasons. The entire sum is charged in the event of now-show or premature departure.

We recommend that guests take out travel/cancellation insurance, by their preferred insurance.


Your pets are welcome here, we simply ask a supplement of CHF 20.-/night.


Our hotel is a smoke-free business in compliance with the Health Act of 14 Feb. 2008. We therefore request that you do not smoke anywhere inside the building, including your room.

Ashtrays are available for your use on the patio and balconies. We would like to point out that non-compliance with the smoking ban is an offence. Should it not be possible to re-let your room due to non-compliance with the smoking ban, we reserve the right to charge you for any additional cleaning costs plus loss of earnings.

Liability of the Hotel

The hotel is liable for damage incurred by guests to the extent covered by legal provisions. Liability for the carelessness or negligence of guests is expressly excluded. Should guests suffer any damage or be dissatisfied with the performances of the hotel, they must notify the hotel of this without delay, within 24 hours at the latest, otherwise they can no longer assert any rights. If the hotel does not provide the agreed room(s), it is liable towards the guest for any damage incurred to the extent that such damage can be proven. If the hotel is unable to provide the reserved room(s) on arrival, it will organize alternative accommodation of the same standard and pay any additional costs incurred for transport, accommodation etc which are in excess of the prices originally agreed. All claims against the hotel lapse 30 days after departure in all cases, unless the peremptory legal provisions stipulate a longer deadline.

Final Provisions

These General Terms and Conditions have been drawn up in German, English and French. In the event of any contradictions, only the French version will be considered valid. All changes or supplements to the agreement or confirmation of reservation must always be made in writing. Unilateral changes or supplements are invalid.

By signing the agreement/ confirmation of reservation or making a unilateral confirmation of a booking, you indicate your acceptance of these General Terms and Conditions.

This agreement is subject to Swiss law only.

The sole place of jurisdiction for all differences arising from this agreement is the township of Champery / VS.